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Welcome to Red Oak Sanitation

Effective June 30, 2026, Red Oak Sanitation will proudly serve as the exclusive residential waste collection provider for the City of Woodstock.

We are excited to welcome Woodstock residents and provide reliable trash, recycling, bulky waste, and yard waste collection services.

Download Intake Form

Download Intake Form

Download Service Information

Full service details & guidelines

Download Welcome Letter

Official welcome from Red Oak

Woodstock residents

When's your
pickup day?

Enter your street address and we'll instantly show your weekly trash & recycling collection day, no calls, no guessing.

Check your service day

Type your Woodstock street address below.

Browse Woodstock addresses we service

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Dear City of Woodstock Homeowners,

We are excited to begin serving the residents of the City of Woodstock. Please review the information below and complete the Customer Information Form along with your billing preference selection to ensure accurate account setup.

If you have any questions or need assistance, please contact our office by call or text at:

$16/mo

Add to Current Billing

Complete Your Account Setup in 3 Steps

To get your residential service set up, just download the intake form, fill it out, and email it back to us. One form, one place, no duplicate entries.

01

Download the Intake Form

Grab the Woodstock resident intake form. It collects your contact details and your billing preference (Credit Card or ACH).

02

Complete the Form

Fill in your name, service address, phone, email, and select your preferred billing method. Note any special accommodations you need.

03

Email It Back to Us

Please submit your completed intake form to our team, and we will process your first quarter’s payment. To avoid any interruption in service, please submit your form before June 30.

If your payment has already been made, we will simply update your account information upon receipt of the completed form.

Payment Options

We accept all major credit and debit cards; a 3% processing fee applies. To avoid card fees, please use our free option and pay via ACH online for one time payment.

What's Included in Your Collection Service

Trash Service

Trash collection includes one provided 95-gallon trash cart. Up to eight (8) additional bags allowed — bags must not exceed 13 gallons each.

Max 8 bags (shared with Yard Waste)

Recycling Service

Recycling materials must fit inside the provided recycling cart and follow approved recycling guidelines.

Bulky Waste Pickup

Residents requesting pickup of more than two bulky items at one time must notify Red Oak Sanitation in advance.

Yard Waste Collection

Yard waste must be in bags or bundled. Limbs cut to 4 feet or less. Maximum allowance up to 8 bags per pickup (shared limit with Trash bags).

Max 8 bags (shared with Trash)

Cart Placement Guidelines

To ensure proper collection service, please follow these cart placement requirements on your service day.

Placement Instructions

Policy Information

First 3 Months Required Upfront

Please note, payment is due by June 30 to avoid any potential interruption in service.

Non-Payment Policy
  • Service will be suspended
  • Carts may be removed
  • A $30 redelivery fee will apply for reinstatement.
Holiday Schedule
  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

All Services Included in Your Monthly Rate

Weekly Trash Collection

Once-per-week curbside garbage pickup for residential homes throughout the City of Woodstock.

Weekly Recycling Collection

Recycling pickup occurs once per week on the same day as trash collection.

Bulky Waste Pickup

Weekly bulky item pickup at no additional charge. Notify us in advance for more than two items at once.

Additional Services Included
At no extra charge, Red Oak Sanitation also provides:
Special Accommodations

Backdoor Service Available

Backdoor service is available for residents who are physically unable to move carts to the curb.

Contact our office at 678-455-7819 to request this accommodation.

FREQUENTLY ASKED QUESTIONS

WHAT DO I NEED TO DO TO ESTABLISH SERVICE?

Please complete and submit the intake form with your customer details, billing preference, and payment method. The intake form is required to set up your account, even if you’ve already made a payment.
No, unless current can is damaged. Please call the office to request a can swap.
No. Your Waste Management service will be canceled automatically as part of the city’s transition process.
Recycling is routed separately and is provided at no additional charge.
Recycling services are available upon request. Please contact our office, and we will be happy to assist you with setting up recycling service.
Your first quarter’s payment is due upon enrollment.
Your pickup day will be confirmed 7–10 days before service begins. You’ll receive both an email and a text once routes are finalized.
Yes. A 3% fee applies to all one-time card payments. Monthly card auto-draft is $1 and mailed paper invoices cost $2 per quarter. ACH payments and auto-draft have no fees.
Yes. Please contact our office to request accommodation.
Please contact Waste Management directly regarding any refunds that may be due to you.
Please contact our office to ask questions or schedule a bulk pickup.
We are working diligently to process more than 12,000 accounts being added to our system. We appreciate your patience as we work through each account. If all required information was submitted correctly, there may be no need for a Customer Service Representative to contact you directly. However, if we have any questions or need additional information, we will reach out to you. Thank you for your patience and understanding.

Resident Account Setup Form

Please complete the form below to establish your residential service account and billing preferences.

Complete Your Account Setup

Name(Required)
We are excited to welcome Woodstock residents and provide reliable trash, recycling, bulky waste, and yard waste collection services.
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